Alarna Roughan is a local girl who just loves looking after a property portfolio for her clients. All the little things that have a bearing on a client’s property come naturally under Alarna’s focus but … it’s all the other bits, the less obvious, that Alarana identifies and addresses without fanfare that let you know she is ‘a cut above’ the average property manager.
Having a lovely, quiet nature but with a steely resolve means property owners and tenants alike know they are in good hands. Easy to talk to and readily approachable Alarna is a tremendous asset and ensures our clients are very comfortable in her care.
A straw poll in our office disclosed that no one had ever heard of ‘competitive duck herding’ before Alarna informed us all that it was a ‘thing’ … and she was very good at it.
Upon meeting Huey, Dewey and Ralph (yes … we wondered about that too) when Alarna flew them in to work one day, everyone who saw them felt warm and fuzzy and just a little hungry. But more impressive was the way they neatly aligned themselves in a slightly staggered way, along the wall above her desk.
Now that was pretty special to see.